Extra product supplement: We have a mixing guideline for how much product should be used during each service. We have been generous with the guideline but if we go over we need to supplement the extra product being used.
New colour clients: must come in for a consultation at least 48 hours prior to booking an appointment.
Cancellation policy: If a client cancels on the day of their scheduled appointment we will require them to pay a booking deposit of $500 to make the next appointment.
Late policy: If you are 15 minutes late or more we might not be able to carry out the full services due to restricted time. You will be charged for the services and time you booked for.
After-colour blowdry policy: All hair must be dried at the end of a colour service. This is for the stylist to be able to see the final result and make sure it meets the expectations discussed in the consultation. This is to ensure quality control. Please be aware that quick/rough dries are still charged.